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Serivisi ishinzwe guhaha

I. Kwamagana abakozi-bagura ibintu kuri ZHYT

Ibicuruzwa byose byubucuruzi byashyizwe kuri ZHYT bizatunganywa nabakozi bo mu rwego rwo hejuru bagura ibicuruzwa, bahuguwe kandi bakagenzurwa natwe kugirango tugufashe kugura mubushinwa ukurikije serivisi zacu hamwe nubucuruzi bwawe bukenewe! Hamwe na bo, ZHYT yiyemeje gutanga serivisi zubwenge kubakoresha bacu bose kwisi!

Ibicuruzwa byose byerekanwe kurupapuro rwa serivise yubucuruzi hamwe nibisubizo byibicuruzwa kuri ZHYT biva kumurongo wigice cyagatatu, bitagurishwa natwe. Kubwibyo, ZHYT hamwe nabandi bantu bashinzwe kugura ntibashobora kuryozwa inshingano zose cyangwa inshingano zijyanye nibicuruzwa (harimo ariko ntibigarukira gusa kuburenganzira bwa muntu cyangwa kubangamira uburenganzira bwumutungo wubwenge), cyangwa ngo babiryozwe muburyo bumwe cyangwa kubiryozwa.

II. Kugura Serivisi ya ZHYT Igice cya gatatu cyubucuruzi

Serivisi Ibisobanuro bya serivisi Serivisi isanzwe Serivisi yongerewe agaciro
Kugura Amafaranga yo kugura serivisi Ntamafaranga ya serivisi yo kugura ibintu muri Taobao, Tmall, 1688, Vipshop, Amazon, Dangdang, YHD.com na JD.com (nyamuneka gura serivisi zongerewe agaciro nibisabwa). Kubitumiza kubindi bibuga bitazwi nka Xian'yu, WeChat Shop na Chawin Ibitabo, hamwe nibisabwa byujujwe ninzobere mu guhaha, tuzishyuza igice runaka cyamafaranga yongerewe agaciro.
Kubisobanuro birambuye, nyamuneka reba kuri: Igice cya gatatu cyo kugura ibisobanuro bya serivisi
Kugenzura imipaka yo kohereza Umukozi ushinzwe guhaha agomba gusuzuma ibyateganijwe akurikije politiki iheruka ya gasutamo hamwe n’ingaruka zo kohereza ibintu bijyanye n'inzira zoherezwa mu gihugu akurikije ukwezi kwavuguruwe buri kwezi "Ibiranga buri nzira no gutondekanya imipaka yo kohereza" na "Ibicuruzwa byoherejwe. Kubaza "ishami rishinzwe ibikoresho, no kwemeza ingaruka kubakoresha ZHYT. \
Igihe cyo Gutunganya Ibicuruzwa byatanzwe kuri 09: 00-18: 00 (BT) bizakorwa mumasaha 6; Response Igisubizo cyihuse】
Ibicuruzwa byatanzwe saa 18: 00-09: 00 (BT) bizakorwa mbere ya 14h00 bukeye;     Order Gahunda yo gusubiza byihuse yishyuwe hagati ya 09: 00-18: 00 (BT) izasubizwa mumasaha 1.
Umukozi wubucuruzi agomba kuzuza ibyateganijwe mugihe cyamasaha 24 nyuma yuko umukoresha yemeje cyangwa yuzuza ibicuruzwa.     Order Gahunda yo gusubiza byihuse yishyuwe hagati ya 18: 00-09: 00 (BT) izasubizwa saa kumi.
Icyitonderwa: niba kwemeza hamwe nugurisha bikenewe mugihe umukoresha afite ibyo adasanzwe, kandi ugurisha ntabwo yari kumurongo, igihe cyo gutunganya kizongerwa uko bikwiye.  
  Umukozi wubucuruzi agomba kuzuza ibyateganijwe mugihe cyamasaha 24 nyuma yuko umukoresha yemeje cyangwa yuzuza ibicuruzwa.
   
  Tegeka Itandukaniro Ryambere Ryishura Nyuma】
Kwishyura Niba igiciro cyibintu cyangwa imizigo bidahuye nibyatanzwe nuyikoresheje, umukozi wubucuruzi agomba gushyiraho make-make ukurikije agaciro nyako k'ikintu mugihe cyo gutunganya ibicuruzwa. Niba itandukaniro ryibicuruzwa byose biri muri CNY 100 kandi nta mpamvu yo kwibutsa abakoresha ingaruka zijyanye na gasutamo, umukozi wo guhaha azashyira imbere kugura abakiriya. Abakoresha bakeneye kwishyura mu masaha 24, kandi umukozi ushinzwe guhaha azamenyesha ugurisha nyuma yo kwishyura
Tegeka guhagarika Mugihe umukoresha asabye guhagarika itegeko muburyo bwa "Gutunganya", umukozi wo guhaha agomba gukomeza gutumiza amasaha 24 hanyuma agasubiza amonut nyirizina. \
Mugihe umukoresha asabye guhagarika itegeko muburyo bwa "Kugura", umukozi wubucuruzi agomba kugenzura nugurisha mugihe cyamasaha 48, hanyuma akemera cyangwa akomeze icyifuzo cyo kugaruka ukurikije uko ibintu bimeze. \
Serivisi y'impuguke Impuguke mu bijyanye n’ubucuruzi igomba gusubiza ikibazo cyinzobere mugihe cyamasaha 24 mugihe cyakazi, kandi mugihe cyicyumweru, iperereza rizakorwa saa cyenda zicyumweru gitaha. Service Serivisi y'impuguke】
> Shakisha ibicuruzwa byiza / byemewe kubitanga
> Impuguke kugura byambere
> Tanga ibicuruzwa byihariye
> Serivise yuzuye ikurikirane
Gutanga Gukurikirana kubitangwa nabagurisha Mubisanzwe abashinwa bo muri Taobao bagurisha bohereza ibicuruzwa muminsi 3 ~ 7; Jingdong, Amazone yonyine ikoresha ibikoresho bizatanga ibintu kumunsi umwe wo kugura. \
Igihe nyacyo giterwa nugurisha
Kubicuruzwa bitoherejwe muminsi 3, umukozi wubucuruzi agomba gukurikirana bwa mbere mugihe cyiminsi 5, hanyuma agakurikirana nyuma yiminsi 3-4. Niba umugurisha adatanze ikintu cyangwa yananiwe gusubiza igihe cyose, umukozi wubucuruzi agomba gutegeka umukoresha guhagarika itegeko.
Icyitonderwa: usibye kubanza kugurisha / kubitsa-kwishura / kugurisha ibicuruzwa hanze
Gutanga Byihuse Kubukoresha Iyo umukoresha akanze itegeko ryo gutanga byihuse, umukozi wo guhaha agomba kugenzura igihe cyo gutanga no kumenyesha umukoresha mugihe cyamasaha 24; niba ugurisha ananiwe gusubiza, bizahuzwa numukoresha ukurikije uko ibintu bimeze. \
 
Ikintu kidafite ububiko Umugurisha aramenyesha umukozi wo guhaha kubintu hanze, uzahita ahuza amakuru kumukoresha. Niba umukoresha ananiwe gusubiza mumasaha 72, umukozi wo guhaha azafata iyambere kugirango ahagarike itegeko kubakoresha. \
Gukurikirana kumabwiriza atandukanye Kubitumiza bitandukanye, umukozi wubucuruzi agomba kubanza gukurikirana ibyatanzwe mugihe cyamasaha 48, akagenzura uwagurishije akamenyesha umukoresha amakuru yatanzwe. \
Gukurikirana kurutonde rwatanzwe Ububiko bwa ZHYT buherereye mu Ntara ya Guangdong. Abagurisha baho muri Guangzhou mubisanzwe bakeneye iminsi 1-2 yakazi kugirango batange ibintu; mu tundi turere, mubisanzwe bifata iminsi 3-5 y'akazi. \
Umukozi ushinzwe guhaha agomba gukurikirana niba inzira ya logistique ari ibisanzwe mugihe cyamasaha 48 nyuma yuko itangwa ryatanzwe muminsi irenze 3 utarinjiye. Niba ibikoresho bidasanzwe, umukozi wubucuruzi agomba kuvugana nugurisha kugirango agenzure ibyateganijwe kandi ahuze na Ibisobanuro Kuri Umukoresha.
Garuka / Guhana kubitangwa Kugirango ubone gahunda "Deliving" status, mugihe uyikoresha asabye kugaruka no guhana, umukozi wubucuruzi agomba kugenzura nugurisha mugihe cyamasaha 48, hanyuma akemera cyangwa akomeze icyifuzo cyo kugaruka no guhana ukurikije uko ibintu bimeze. \
Nyuma yo kugurisha Iteka Umukozi ushinzwe guhaha agomba gusubiza no gusubiza ikibazo cyatangijwe numukoresha mugihe cyamasaha 24 \
Subiza Ubutumwa Bwanditse Umukozi wubucuruzi agomba gusubiza no gusubiza ubutumwa bwa inbox buturutse kumukoresha mugihe cyamasaha 24 \
Igihe cyo Gutunganya Kugirango ubone gusubizwa, umukozi wo guhaha azasubiza uyikoresha nyuma yo gusubizwa Taobao muminsi 4-10; mugihe habaye ibihe bidasanzwe, umukozi wo guhaha azagenzura uko ibintu bimeze no guhuza amakuru kumukoresha. \
Gutunganya Igihe cyo Kugaruka Umukozi ushinzwe guhaha agomba kuganira nugurisha kugirango yemeze niba kugaruka bishobora gukemurwa ukurikije ibyifuzo byumukoresha hamwe n amategeko agenga ingwate yo kugaruka mugihe cyamasaha 48. Umugurisha amaze kubyemeza, umukozi wubucuruzi agomba kuzuza amakuru yo gusubiza, gusubiza parcelle kumugurisha ukurikije inzira yo kugaruka no kuzuza ibikoresho byoherejwe kuri Taobao mugihe. Umukozi ushinzwe guhaha agomba kandi gusubizwa mugihe cyiminsi 3-7 nyuma yuko parcelle yagaruwe yoherejwe, ikarangiza gusubizwa uyikoresha mugihe cyiminsi 15. Mubihe bidasanzwe, umukozi wo guhaha agomba guhuza amakuru adasanzwe kubakoresha binyuze mubutumwa bwa inbox. \
Igihe cyo Gutunganya Umukozi ushinzwe guhaha agomba kuganira nugurisha mugihe cyamasaha 48 kugirango yemeze niba ikintu gishobora guhindurwa ukurikije icyifuzo cyo guhanahana umukoresha. Kugirango habeho guhanahana amakuru, umugurisha agomba kuvugana mugihe cyiminsi 5 nyuma yo guhanahana amakuru kugirango abone amakuru y'ibikoresho byo guhana no kuvugurura imiterere. Niba ibikoresho bya logistique kubintu byahinduwe bitabonetse mugihe, uyikoresha azamenyeshwa amakuru arambuye muminsi 7. Kugirango gahunda yo kuvunja, ugurisha agomba kuvugana mugihe cyo kongera igihe cyo gucuruza. Mugihe cyiminsi 3 uhereye kurangiza kugurisha, umukozi wubucuruzi agomba kuvugana nugurisha kugirango yongere igihe cyibikorwa kugeza igihe cyo kwakira ibintu byahinduwe (niba ugurisha adashoboye gutanga amakuru y'ibikoresho byo guhanahana amakuru muminsi 15 mugihe habaye bidasanzwe, umukozi wo guhaha azongera kumenyesha uyikoresha.Urugero: igihe cyo guhana ni kirekire cyane, ikintu ntikibitse, ugurisha ananiwe gusubiza, nibindi). \
Garuka / Ingwate Mugihe cyiminsi 5 nyuma yimigabane yibintu byateganijwe, uyikoresha arashobora guha umukozi wubucuruzi kuganira numugurisha niba asabye garanti yo kugaruka / kuvunja. Umukozi ushinzwe guhaha agomba kwakira cyangwa gukomeza icyifuzo cyo kugaruka / guhana mugihe cyamasaha 48 ukurikije uko ibintu bimeze. Garuka / Guhana amafaranga ya serivisi】
Guhera ku ya 1 Gashyantare 2018, ZHYT izatanga umubare wateganijwe wa serivise yubusa igerageza kugaruka / guhana ibicuruzwa bidasubirwaho. Kugerageza bimaze gukoreshwa, amafaranga yo gutambuka azakorwa. Nyamuneka reba kururu rubuga kugirango ubone ibisobanuro: Amasezerano yo kugaruka nta mpamvu. ZHYT ntabwo ishinzwe ibisubizo byanyuma byumushyikirano. Abakoresha bose (ukuyemo abanyamuryango ba Prime) basonewe Amafaranga ya Service kubikorwa bya mbere byo kugaruka / guhana muri buri kwezi.
  Amafaranga ya serivisi: Garuka: 5 yu Kuvunja: 10
  * Icyitonderwa: Kugira ngo wirinde kugaruka cyane hanyuma ukande umurima, ZHYT yatangiye gukusanya amafaranga atondekanye ku ya 20 Nzeri 2018. (Reba: Ukwezi kugarukira kuri serivisi yo kugaruka / guhanahana serivisi)
Kugenzura Ubuziranenge Niba ikintu gifite ibibazo byujuje ubuziranenge binyuze mu igenzura ryiza cyangwa umukoresha akerekana inenge yikintu, umukozi wubucuruzi agomba kugenzura nugurisha kandi agafasha uyikoresha kuganira nugurisha. \
Nyamuneka reba kururu rubuga ibisobanuro birambuye: Uburyo busanzwe bwo gukemura ibicuruzwa / Ibicuruzwa bifite ibibazo byiza
 
Nyuma yo kugurisha Serivisi mpuzamahanga Mugihe umukoresha asabye nyuma yo kugurisha serivisi ya parcelle ijyanye nikibazo cyikintu, niba akeneye umukozi wo guhaha kuvugana nugurisha, umukozi wubucuruzi azagenzura numugurisha kubuntu kandi yohereze amakuru yo kugenzura kuri serivisi y'abakiriya. \

Icyitonderwa: igihe cyo gutunganya serivisi zinzobere no kugura kigarukira gusa kumunsi wakazi, kandi mugihe habaye umunsi wakazi cyangwa iminsi mikuru yubushinwa, bizasubikwa kumunsi wakazi kugirango bitunganywe neza.

Mugihe habaye ibihe bidasanzwe nkibikorwa byacu byo hanze kubakozi, Umunsi mukuru wimpeshyi na Double 11 yo guhaha, igihe cyo gutunganya serivisi zose zijyanye no gutumiza kizasubikwa kumunsi wakazi, kandi umukozi ushinzwe guhaha azakemura ibyo wasabye byose byihuse. birashoboka.

 

III. Ibibazo:

1. Ni ubuhe bwoko bw'ibicuruzwa abakozi ba gatatu bagura serivisi?

Abaguzi ba gatatu-bazatanga serivisi zijyanye no kugura, murugo nyuma yo kugurisha, nibindi byo kugura ibicuruzwa byashyizwe kuri ZHYT.

2. Haba hari ibipimo ngenderwaho bya serivisi kubandi bantu bagura ibintu? Niba aribyo, nakora iki niba badakurikije aya mahame?

Abaguzi bose-baguzi bagomba gukora bijyanye nubuziranenge bwa serivisi kubakozi-bagura ibintu kuri ZHYT. Niba hari kimwe muri byo kirenze ayo mahame, nyamuneka hamagara serivisi zabakiriya bacu.

3. Nshobora kwishyura amafaranga ya serivisi kubakozi?

Nta serivisi ya serivisi izishyurwa muri serivisi rusange yubucuruzi, ariko kuri serivisi zinzobere na serivisi zubucuruzi zijyanye na porogaramu zindi, amafaranga azishyurwa hakurikijwe ibiciro bya ZHYT.

4. Nakora iki niba nshaka gutangiza ibirego kubakozi bashinzwe guhaha nyuma yo kugurisha?

Kubibazo nyuma yo kugurisha cyangwa ibirego biva muri serivisi zitangwa nabandi bantu bashinzwe kugura, nyamuneka hamagara serivisi zabakiriya bacu.